Chen Ben Artzi | Cyera | How to build a smart platform that fixes security problems
Host: Eyal David · Guest: Chen Ben Artzi · About the host
Chen Ben Artzi, a senior product manager at Cyera responsible for the platform, remediation and integrations, explains how to move into a new industry without a background in it: bring the product management skill set, learn the domain by doing, and rely on curiosity, prioritization and a deep understanding of the user. After 12 years in fintech she moved to data security, and she argues there is no single path into product management, and that the move is easier from inside your own organization.
In this episode
- There is no single path into product management: people come from different backgrounds, and what matters is a skill set of curiosity, prioritization and empathy for the user. The content of a new industry you learn by doing.
- Context decides whether data is sensitive: a recipe is a trade secret at a food company and nothing special at a media company, which is why Cyera's classification engine learns the customer's environment instead of relying only on generic rules.
- Flooding users with alerts is not enough: the real value is prioritizing them and closing the loop, for example through an integration that opens a Jira ticket or fixes a sharing permission with one click.
- To check whether a feature interests anyone before writing requirements, ask the field team for five customers and ask them whether it would help them sleep peacefully at night.
- In a product interview, ask the candidate to walk you through a feature they are proud of, from discovery to measurement, to see curiosity and the ability to separate the essential from the trivial.
- Moving into product is easier from inside the organization: say out loud that you want it, build a relationship with the product team, ask questions, and find someone who will let you shadow them.
Listen to this episode
Episode Description
Chen Ben Artzi took an unusual path: QA, product owner, development and leading development teams, then back to product, with more than a decade in fintech before moving to Cyera. She explains the data security problem of Fortune 500 enterprises through four questions: where the data is, what it is, whether it is at risk, and how to reduce the risk, and why context determines whether information is sensitive. Chen describes how integrations with systems like Jira and SIEMs close the loop on alert fatigue, how she prioritizes between customers, partners and internal needs at a hyper-growth company, and what a product interview with her looks like. She also shares how each of her three maternity leaves became a career transition point, and what she learns from the juniors she mentors.
Chapters
- 0:00 · Intro and meeting Chen
- 0:52 · The path: QA, development and product in fintech, then Cyera
- 2:52 · The data problem of Fortune 500 enterprises and why context matters
- 4:03 · The four questions of a Data Security Platform
- 7:47 · How to prepare for the interview and learn a new industry
- 12:40 · Chen's role: platform, remediation and integrations
- 14:26 · Alert fatigue and closing the loop through integrations
- 17:21 · Security for AI inside the organization
- 18:14 · The different users of the product
- 19:33 · Prioritizing between customers, POVs and internal needs
- 22:35 · Discovery with customers, design partners and partners
- 26:56 · The key skills: curiosity and separating the essential from the trivial
- 30:06 · Hyper-growth and what a product interview at Cyera looks like
- 34:54 · Moving from development to product, and three maternity leaves
- 38:38 · Mentoring juniors and product processes
- 43:31 · Advice for anyone who wants to get into product management
- 46:27 · Recommendations: Lenny's Podcast and the interview with OpenAI's CPO
- 48:34 · Wishes for the future
Full transcript with speakers and timestamps
Selected quotes
“None of us studied a degree to be a product manager, and we come from very, very different backgrounds.”
“Maternity leave is a very, very good opportunity to stop for a moment and look at your career and what you want to do next.”
“In the end, even the Chief Product Officer of OpenAI is a product manager like me, and he deals with very, very similar challenges.”
Questions & answers
Who is Chen Ben Artzi?
A senior product manager at Cyera responsible for the platform, remediation and integrations area. She studied computer science and humanities in Haifa, spent 12 years in fintech in QA, development and product management, and moved to data security about a year and a half ago.
What does Cyera do?
Cyera provides a Data Security Platform for large enterprises that answers four questions: where the data is, what is in it, whether it is at risk against regulations and policies, and how to reduce that risk. Its classification engine is AI-based and learns each customer's context.
How do you move into a new industry as a product manager?
According to Chen, you prepare as for any product interview: learn the problem space as much as you can from the outside, emphasize your experience with customers, processes and pains, and learn the product content on the job. Curiosity and a love of learning are a must.
How does Chen prioritize between customers, partners and internal needs?
She relies on dialogue with customers and internally, looks at data (how many customers need something and what they are worth), uses segmentation, and above all tries to deeply understand the user's journey and pain so she can separate what matters now from what can be added later.
Do you need a technical background to be a product manager in cyber?
Not necessarily. A technical background helps, and some roles require it, but Cyera's platform team, for example, includes a product manager who was originally a lawyer.
People & resources mentioned
People
- Chen Ben Artzi
- Lenny Rachitsky, host of Lenny's Podcast
Companies & orgs
- Cyera
- OpenAI
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