Orly Stern Izhaki | Takhles Episode: How Do You Drive Change After Previous Attempts Failed?
Description
In this Takhles episode, Orly Stern Izhaki of Payoneer describes how she approached rebuilding the onboarding process, an initiative that had been tried before and didn't work. She describes the organizational bottleneck and frustration that build up when a critical problem goes unsolved for a long time, and explains why her first step was to create trust within the company: don't ignore the history, respect those who tried before, and understand what happened without getting stuck in endless analysis.