Nardit Hikry | Upwind Security | How Do You Design UX for a Cloud Security Product?

Description

Upwind is a cloud security company that started with real-time (runtime) attack detection and grew into a platform that bridges security teams and DevOps teams. Nardit Hikry, who leads product design there, tells Eyal David about the weekly product offsite where the founders, the VP Product and the VP R&D review mocks together, and how the company's values (customer obsession, fail fast, speed) put UX at the center. She explains how to balance speed with quality, why the solution must fit the company's stage, and how to do discovery when competitors' products are locked behind demos. Through three examples (saved views instead of filters in the URL, a dashboard that showed thousands of exposed assets, and a crowded compliance-standards list) she shows how to distill a problem down to the real need. Along the way she describes her career, from marketing design at Amdocs, through building Amdocs' first design system and Spot, to Upwind.

Key moments

1. 00:56 · What Upwind does: cloud security from runtime to code
2. 01:52 · Bridging security people and DevOps
3. 04:05 · The competitors in the market
4. 05:17 · The day-to-day and the weekly product offsite
5. 07:51 · Company values that put UX at the center
6. 09:30 · Speed vs. quality: fail fast and design partners
7. 12:32 · Product skill: fit the solution to the company's stage
8. 14:27 · One feature, several personas
9. 17:15 · Discovery when products are locked behind demos
10. 18:28 · Fast track and the saved-views example
11. 22:47 · Career: from Amdocs to Spot to Upwind
12. 30:27 · Distilling a problem: the dashboard with thousands of assets
13. 34:53 · The design team's checklist and brief
14. 36:33 · The standards list and the special filter
15. 42:28 · Runtime context and prioritization
16. 44:56 · Advice: ask questions and understand the technology