Gilad Livnat | monday | Focus vs. all the noise. A down-to-earth conversation

Description

Gilad Livnat started as a data engineer at eBay, was given a machine learning product to lead there, and has since moved between startups, consulting and his current role at monday in London. In a conversation recorded over Passover, he explains why focus and communication are the two key skills, how precise segmentation shapes every customer interview, and how to build a process with salespeople that transcribes calls, tags signals and separates a trend from an outlier. He shares how ChatGPT helped him discover two jobs to be done he did not know about, how during Operation Protective Edge he built an Iron Dome data dashboard from scratch that reached the Air Force commander and the prime minister, and what he learned building an internal product at eBay. He closes with two tools for team growth, development goals in one-on-ones and peer-learning sessions, and talks about the CPO series he leads on the Mutzarella podcast.

Key moments

1. 0:00 · Intro
2. 1:22 · From eBay to London and monday
3. 3:53 · The two skills: focus and communication
4. 4:34 · Segmentation: the example from the edtech startup
5. 8:13 · A process with salespeople that produces data
6. 12:16 · A data review every morning
7. 14:29 · Trends, AI and the customer's real problem
8. 17:06 · Market research with ChatGPT and NotebookLM
9. 19:32 · Challenging assumptions: ask as if the assumption were reversed
10. 24:53 · Iron Dome: a data dashboard from scratch during Protective Edge
11. 30:41 · When founders arrive with the solution already in hand
12. 34:47 · Onboarding, context and humility toward the user
13. 36:30 · 0 to 1 for an internal product at eBay
14. 39:50 · Where marketplaces are heading
15. 41:43 · Growing the team: development goals and peer-learning sessions
16. 44:31 · Mutzarella and the CPO series
17. 48:50 · Financial independence and wrap-up