Amit Slutzky | Trullion | “I Left Figma and Went Into the Field — It Changed Everything”

Description

Amit Slutzky, Director of Product at Trullion, on one of the most important muscles for product people: understanding what's really going on with the customer — even when they don't say it directly. During his role he relocated to the U.S. and moved from a classic product role to one very close to customers and go-to-market, which changed how he thinks about discovery, trust, culture, sales and development speed. An episode about what happens when building gets faster — but understanding the problem still demands patience, listening, a shared language and trust.

Key moments

1. 00:02 · Meeting Amit and his product background
2. 01:30 · What Trullion does and who it sells to
3. 03:45 · Moving to the U.S. and the role close to customers
4. 06:03 · Why culture and trust are critical for product people
5. 09:29 · AI, different customers, and what really interests them
6. 13:02 · Differences in conversations: New York, Tennessee and others
7. 14:41 · Practicing cultural understanding day to day
8. 17:11 · How the Sales Engineer experience changed product work
9. 19:37 · The customer session that revealed a deep product problem
10. 22:44 · How the right small talk opens real discovery
11. 24:41 · How Amit and Trullion use AI in product work
12. 27:09 · Analyzing customer and sales calls with AI
13. 28:47 · How trust with go-to-market brings product into sales calls
14. 30:57 · How the product role changes as validation and building speed up
15. 32:57 · The challenge: keeping collaboration when everyone moves fast
16. 34:22 · Connecting engineers earlier to the problem and the customer
17. 36:37 · High delivery pace, adoption, and what to do when features don't work
18. 40:30 · Book recommendation: The Qualified Sales Leader